The Person Center for Education

The Entry Level Management Training Program curriculum was developed to provide a basic understanding of what it means to be an entry level manager. It was created for people with little to no leadership or management experience, and want to gain those skills. Read more

Here are some ideas for helping your clients design meaningful and effective goals. This is not a step-by-step guide, more like a collection of paintbrushes and a palette of colors. Key concepts: goal design, barriers, scarcity & stress, the process of working on goals. Read more

The purpose of this course is to provide guidance to supervisors to support deeper learning for their staff who participate in the Human Services Essentials Training Program. A known challenge in workplace training is to apply what is learned to the job. This course will provide supervisors with direction and suggestions to help staff think through the training program material as it applies to their specific work contexts and to their specific clients. Read more

The Human Services Essentials Program is designed to prepare professionals to apply skills, knowledge and attitudes across diverse practice settings, while building program capacity so as to offer clients the highest quality care and support. o A Holistic Approach to the Human Services System o Working with the Person Within the System o Working with the Context of Poverty and Economic Barriers o Accountable Case Management in a Person-Centered/Data-Driven Organization Read more

A program for MI practitioners tailored to provide you with targeted knowledge, tools and reminders for successful practice and implementation of all elements of MI in your work. This program was designed in partnership with Avani Dilger, MINT and is meant to follow the MI Basic Skills training but can be useful for MI beginners who have some experience working in a helping field. It includes a series of asynchronous online courses with feedback, and pre- and post- program exams for competency. Courses include: The Spirit of Motivational Interviewing Building Your Skills with the Elements of MI MI for Short Moments Blending MI with Other Tasks MI for Self-Care Asking Powerful Questions   Read more

This series of six courses provides a service delivery framework that is adaptable to any type of public or private Human Services or Community Action Agency. Learn fundamental management skills through an interactive “plain speaking” online experience that is engaging for the participant as they implement the model service delivery system and problem-solve together with the staff of the virtual Good Works Agency. Includes an introduction to the use and importance of technology in supporting both clients and agency staff with a focus on supporting frontline staff. Courses included: PC/DD Organizations: An Overview: What is a Data-Driven Organization and Data Driven Service Delivery, the Four Operational Pillars-People, Processes, Platforms, Processes and Data for Family and Community Strategies PC/DD Organizations: Steps 1-6: Create an Agency Flowchart, When Does a Person Become a Client, Types of Clients and Agency-wide Intake and Assessment Process PC/DD Organizations: Steps 7-11: The Carter-Richmond Methodology for Agency Management and Accountability, Developing Monitoring Procedures, Reporting, Analysis, and Evaluation PC/DD Technology: Steps 12-16: Digitize Records & Consolidate Software, Establish a Client Portal, Develop an Eligibility Calculator and Develop Security Protocols PC/DD Technology: Steps 17-21: Quality Control, Counting Clients and Follow-Up, Measuring Efficiency & Effectiveness - Assessment and Reassessment, Communication & Communication Tools Supporting Community Service with Data: A Person-Centered Social Work Approach to Service Delivery: Providing services that are person-centered, strength-based and trauma-informed while collecting the data you need to support those services.  Read more