Talking with Clients About Money

“Don’t discuss how much you make.” “Don’t let them see you struggle.” “It’s impolite to talk about money here.” We’re taught over and over again to keep our financial struggles to ourselves, leaving many of us ill-equipped to offer guidance to our clients.

This course is designed to help case managers and other Human Services providers overcome social, cultural, and personal barriers in discussing financial matters.

Key concepts: transparency, immediacy, communication competence